Special Order Items
We will special order products we do not carry from many of our vendors. Many special order items are available to order on our site. If you cannot find the product you are looking for, please inquire with us via email at [email protected] or by phone at 480-755-4712.
All special orders must be fully prepaid up-front.
While Hammond orders usually take 2-4 weeks and all others regularly take 4-6 weeks, current market conditions with supply and transportation are adversely affecting these lead times, sometimes significantly. All items placed on the same order as a special order item will be shipped complete when the special order item arrives. If you wish to have two separate shipments, one for products currently available and another when the special order item arrives, please place two separate orders. Once the special order item(s) arrive to our warehouse, we will contact you to let you know your order is ready and inquire if you need any other products that could be shipped with it.
If a special order is cancelled by the customer, the order cannot be refunded.